Singapore delivery is S$1.99 for orders with an item subtotal below S$39.90. Delivery is free when the item subtotal reaches S$39.90. The delivery option is shown as J&T at checkout.
Is free delivery calculated before or after a coupon discount?
The S$39.90 free-delivery threshold is based on the item subtotal after coupon discounts. Shipping charges are not counted towards the threshold. Review the final delivery charge and total at checkout.
How do I choose a product option?
For products with options, choose the size or packaging option on the product page before adding it to your cart. The selected option shows its price and availability. Check the selected option and quantity in your cart before checkout.
What if a product option is out of stock?
An unavailable option is marked out of stock on its product page. Check the availability of your preferred option before adding it to your cart.
How do I proceed to checkout?
Add your chosen product option to the cart, review the items and quantities, then select Checkout. Enter your billing and delivery details and review the shipping charge and total. Available payment methods are displayed on the checkout page.
How do I request a return or exchange?
For change-of-mind returns or exchanges, contact info@einmilk.com within 15 days of receiving your order. Items must be unused and unopened. Damaged, defective or incorrect items are handled separately; these change-of-mind conditions do not limit your rights under Singapore law. Please contact us before sending anything back. See our Returns & Exchanges policy for the full conditions and return instructions.